Effective Date: [04/10/2025]
At Lil’ Cakes & Creamery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.lilcakesandcreamery.com, make a purchase, or interact with us online.
1. Information We Collect
When you use our site or place an order, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and pickup information.
- Payment Information: We use secure third-party payment processors (e.g., Stripe) to handle transactions. We do not store your credit card details.
- Order Details: Items ordered, order total, pickup location, and any special notes you leave.
- Technical Data: IP address, browser type, device information, and usage data through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your dessert orders
- Send order confirmations and pickup reminders
- Respond to customer inquiries or support requests
- Improve our website and user experience
- Send occasional updates, promotions, or specials (only if you opt in)
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Payment processors (like Stripe) to complete your transaction securely
- Pickup location partners to fulfill your order
- Service providers who help us manage the website, email communication, or analytics
- Legal authorities, if required by law or to protect our rights
4. Cookies & Tracking
We use cookies and similar technologies to:
- Keep your shopping cart saved
- Understand how you use our site
- Improve functionality and performance
You can disable cookies in your browser settings at any time, but some site features may not work properly.
5. Your Rights & Choices
You can:
- Request access to or correction of your personal information
- Opt out of promotional emails at any time (look for the unsubscribe link)
- Ask us to delete your account or order history (where applicable)
To exercise these rights, email us at info@lilcakesandcreamery.com.
6. Data Security
We take appropriate security measures to protect your information, including SSL encryption and limited access to sensitive data.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Effective Date” above and notify users as needed.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lil’ Cakes & Creamery
Email: info@lilcakesandcreamery.com
Website: www.lilcakesandcreamery.com